International Shipping Information

Reliable Worldwide Delivery via FedEx At Osaka Trading Card Hub, we specialize in supplying authentic Japanese trading cards to game stores and retailers worldwide. To ensure that your high-value sealed products arrive safely and promptly, we exclusively use FedEx for all our international shipments.

1. Shipping Method & Estimated Delivery

• Carrier: FedEx International (Priority / Economy options available depending on your region).
• Handling Time: All orders are carefully processed and dispatched from our Osaka warehouse within [1-3] business days after payment is confirmed.
• Delivery Time: Once shipped, delivery typically takes [2-5] business days via FedEx International Priority, depending on your destination and customs clearance.

2. Premium & Secure Packaging We understand that the condition of sealed trading card boxes is critical for your business.

• Every item is rigorously inspected before packing.
• We use heavy-duty export cartons, ample bubble wrap, and structural support to prevent any crushing or movement during transit.
• Water-resistant packing materials are utilized to protect your investment from moisture and weather conditions.

3. Tracking & Insurance

• Real-Time Tracking: As soon as your order is dispatched, you will receive a FedEx tracking number via email. You can monitor your shipment every step of the way from Japan to your storefront.
• Insurance: To provide peace of mind for our B2B partners, shipments can be insured against loss or damage. (If you have specific insurance requests for large wholesale orders, please contact our support team).

4. Customs, Duties, and Taxes

• Import Responsibilities: Please note that all international orders are shipped DAP (Delivered at Place).
• The buyer is strictly responsible for any import duties, local taxes (such as VAT/GST), and customs clearance fees imposed by the destination country’s government.
• FedEx may contact you directly to arrange payment for these fees during customs clearance. We highly recommend responding to them promptly to avoid any delivery delays.

5. Shipping Restrictions While we strive to supply card shops globally, FedEx may have delivery restrictions in certain countries or regions. If we are unable to ship to your location, our team will notify you immediately and issue a full refund.